Privacy Policy

When a customer places an order, keelo.store may collect name, phone number, email, city, address, product selection, and other fulfillment-related details.

Support conversations through WhatsApp or order follow-up channels may also be used to confirm delivery, payment, or product questions.

Customer information is used to process orders, confirm availability, coordinate delivery, handle support requests, and reduce failed fulfillment.

Order information may also be reviewed internally for fraud prevention, route qualification, or service improvement.

Customer details may be shared only with operational partners directly involved in order fulfillment, such as dispatch or delivery providers, where necessary.

Keelo.store does not sell customer personal information for unrelated marketing use.

Policy wording may be updated when business operations or fulfillment processes change. The current site version should be treated as the active policy.

Questions about privacy or order data handling can be raised through the store support channel used for order confirmation.