Terms

Terms of Service

These terms explain how orders, support, payment confirmation, and delivery expectations work on keelo.store.

Using the site

By browsing or placing an order on keelo.store, you agree to use the site for lawful purchases and genuine order requests only.

Product availability, pricing, delivery timing, and route coverage may change when stock or logistics conditions change.

Orders and confirmation

Submitting an order request does not automatically mean final acceptance. Orders are reviewed for stock availability, delivery route, and contact confirmation before fulfillment proceeds.

The support team may contact the customer on WhatsApp or phone to confirm delivery details, payment expectations, or availability updates.

Pricing and payment

Prices shown on the site are listed in naira. Delivery fees or route-specific charges may apply depending on destination and order type.

Some orders may support pay on delivery, while others may require confirmation fees or advance payment depending on risk, route, or product type.

Delivery and fulfillment

Estimated delivery windows are operational targets, not guarantees. Timing can shift based on route conditions, inventory movement, or third-party delivery factors.

Customers are expected to provide correct phone, address, and location details so delivery and order confirmation can happen smoothly.